Terms of Service
Reschedule / Cancellation Policy
If the student is requesting to reschedule the training date, the student must send a request to Info@TacticalShepherd.com absolutely no later than 10 calendar days prior to their purchased training date.
You may transfer, give or sell your class seat to a friend or family member without notifying Tactical Shepherd. The new student will simply verbally notify Tactical Shepherd the day of training during check-in and pay any outstanding balance if applicable.
All sales are final. No refunds or credits will be given for cancellations or missed classes.
If a course is cancelled or postponed by Tactical Shepherd, you will be offered a refund or transferred into that rescheduled course.
Online Payment Security Policy
Tactical Shepherd only conducts online credit card transactions through Active Network, LLC.
Customer Security is in Active Network, LLC. The checkout process is secured by encryption and it is safe for your customers to purchase from our site.
Customer information will never be sold.
Any customer information, training records or documents retained by Tactical Shepherd will be secured and only accessed by authorized individuals.
Customer contact information may be used by Tactical Shepherd for direct communication with that customer.
Please understand that during training your image may be captured by still or video photography. If you do not wish for your image to be captured for the purposes of advertising or market please notify the Tactical Shepherd prior to training. Tactical Shepherd will respect and ensure your privacy and anonymity.
Hold Harmless / Release of Liability Waiver
1.)I (the participant) release from, waive and discharge all actions, claims, or demands that I, my assignees, heirs, guardians, and legal representatives now have or hereafter have for damage or losses on account of injury, including permanent disability and death or damage to property, caused or alleged to be caused in
a.) whole or in part by the actions
b.) (including but not limited to active or passive negligence, defects in equipment or facility either unknown or known),
c.) or any other actions of Tactical Shepherd LLC, and its shareholders, directors, officers, owners, contractors, consultants, employees, or agents,as a result of my participation in any gun-related activities.
2.) I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, as a result of my participation in any training / firearm-related activity on or off the premises.
3.) I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, arising out of my use of the firing range, facility, equipment or participation in any drill or exercise on or off the premises.
4.) Agree to comply with all Maryland State laws regarding the use and possession of firearms.
5.) I agree not to intentionally, unintentionally, or maliciously defame Tactical Shepherd, employees or affiliates in person, in writing, social media, or other internet sites by authoring material that would reflect negatively on Tactical Shepherd, employees or any affiliates.
I HAVE CAREFULLY READ THE ABOVE WAIVER AND RELEASE OF LIABILITY AND FULLY UNDERSTAND THAT I GIVE UP SUBSTANTIAL RIGHTS BY SIGNING IT AND I DO SIGN IT VOLUNTARILY. I AGREE TO PARTICIPATE KNOWING THE RISKS AND CONDITIONS INVOLVED AND DO SO ENTIRELY OF MY OWN FREE WILL.