Terms of Service
Reschedule / Cancellation Policy
If the student is requesting to reschedule the training date, please send a request to info@TacticalShepherd.com or call us at (443) 350-4808 and all reasonable efforts will be made to accommodate your request.
If a course is cancelled or postponed by Tactical Shepherd, you will be offered a refund or transferred into a rescheduled course.
Tactical Shepherd Memberships
USCCA Membership / Tactical Shepherd
Tactical Shepherd Member Enrollment
Tactical Shepherd will strive to communicate and/or upload all new members to the USCCA within 72 hours, but reserves the right to use up to 5 business days. Your USCCA Membership and coverage begins at the moment of your Tactical Shepherd Membership purchase.
Within 72hrs, you will be receiving an important email from Info@TacticalShepherd.com. This email will contain your Tactical Shepherd Member Discount Promo Code to use when you sign up for courses at TacticalShepherd.com and your Friends and Family Promo Code.
Tactical Shepherd Member Promo Codes
Tactical Shepherd Training Courses for Members
Tactical Shepherd's Membership Cancellation / Upgrade / Downgrade Policy
Tactical Shepherd Platinum Memberships are a revolving 18 month commitment from your membership enrollment date. Upgrades, downgrades or cancellations can only be made two weeks prior to your renewal date without penalty.
Tactical Shepherd Gold, Silver, or Bronze Memberships are a revolving 12 month commitment from your membership enrollment date. Upgrades, downgrades or cancellations can only be made two weeks prior to your renewal date without penalty.
How to Cancel or Upgrade or Downgrade Memberships
A cancellation request must be made either within 14 days prior to your renewal date. Platinum Memberships renew every 18 months while Gold, Silver or Bronze Memberships renew every 12 months. In order to cancel, the member should send an email, including their full name and USCCA member number, to info@TacticalShepherd.com requesting cancellation. If a customer requests to cancel their membership before their renewal date, the member will be required to pay the balance owed between the date of request and their renewal date.
Customers may only upgrade or downgrade their membership during the same renewal dates listed above. This upgrade or downgrade must be made 14 days before their respective renewal date.
Tactical Shepherd Benefits for Members
Tactical Shepherd Member Verification
Tactical Shepherd Rights
Online Payment Security Policy
Tactical Shepherd conducts online credit card transactions through Active Network, LLC. The checkout process is secured by military grade encryption.
Customer Information / Privacy Policy
Customer information will never be sold.
Any customer information, training records or documents retained by Tactical Shepherd will be secured and only accessed by authorized individuals.
Customer contact information may be used by Tactical Shepherd for direct communication with that customer.
Please understand that during training your image may be captured by still or video photography. If you do not wish for your image to be captured for the purposes of advertising or marketing please notify Tactical Shepherd staff prior to training. Tactical Shepherd will respect and ensure your privacy and anonymity.
Hold Harmless / Release of Liability Waiver
- I (the participant) release from, waive and discharge all actions, claims, or demands that I, my assignees, heirs, guardians, and legal representatives now have or hereafter have for damage or losses on account of injury, including permanent disability and death or damage to property, caused or alleged to be caused in
- whole or in part by the actions
- including but not limited to active or passive negligence, defects in equipment or facility either unknown or known,
- or any other actions of Tactical Shepherd LLC, and its shareholders, directors, officers, owners, contractors, consultants, employees, or agents, as a result of my participation in any gun-related activities.
- I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, as a result of my participation in any training / firearm-related activity on or off the premises.
- I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, arising out of my use of the firing range, facility, equipment or participation in any drill or exercise on or off the premises.
- Agree to comply with all Maryland State laws regarding the use and possession of firearms.
- I agree not to intentionally, unintentionally, or maliciously defame Tactical Shepherd, employees or affiliates in person, in writing, social media, or other internet sites by authoring material that would reflect negatively on Tactical Shepherd, employees or any affiliates.
I HAVE CAREFULLY READ THE ABOVE WAIVER AND RELEASE OF LIABILITY AND FULLY UNDERSTAND THAT I GIVE UP SUBSTANTIAL RIGHTS BY SIGNING IT AND I DO SIGN IT VOLUNTARILY. I AGREE TO PARTICIPATE KNOWING THE RISKS AND CONDITIONS INVOLVED AND DO SO ENTIRELY OF MY OWN FREE WILL.