Terms of Service

Transfer Your Seat

If you are unable to attend your scheduled class, you are welcome to transfer your seat to a friend or family member. No advanced notification is required for this transfer. The new student should simply notify us verbally during check-in on the day of the class and settle any outstanding balance if applicable.

Cancellation and Refund Request Policy

If you need to cancel your training and request a refund, a $20.00 cancellation fee will be applied. This fee helps cover transaction costs associated with booking the class, processing the refund, and reposting the available seat, in accordance with our payment processing provider’s guidelines. Please note that no refunds will be issued within 48 hours of the class.

Tactical Shepherd Membership Terms & Conditions

Tactical Shepherd Member Enrollment

Tactical Shepherd aims to enroll new members and upload them to the USCCA within 72 hours. However, we reserve the right to take up to 5 business days. Your USCCA Membership and coverage begin immediately upon purchasing your Tactical Shepherd Membership. Within 72 hours, you will receive an email from Membership@TacticalShepherd.com. This email will include your Tactical Shepherd Member Discount Promo Code for use when signing up for courses at TacticalShepherd.com, as well as your Friends and Family Promo Code.

Tactical Shepherd Member Promo Codes (and Free Renewals for Platinum Members)

Your “Member Only Promo Code” is exclusive to you and cannot be shared with others. Violating this policy may result in the termination of your membership. Additionally, you will receive a 15% off Friends and Family promo code that you can share. You are not required to attend the course with someone using your Friends and Family promo code. For Platinum Members, please call 443-350-4808 to schedule your FREE MD Wear & Carry Renewal.

Tactical Shepherd Training Courses for Members

Tactical Shepherd offers firearms training courses, and while members can book courses through TacticalShepherd.com, please note that course spots are not guaranteed due to safety and logistical limits. Once a course reaches full capacity, no further enrollments will be accepted, even for Tactical Shepherd Members. Course offerings, dates, prices, and locations are determined at the sole discretion of Tactical Shepherd.

Tactical Shepherd Membership Cancellation / Upgrade / Downgrade Policy

• Platinum Memberships are an 18-month commitment, starting from the enrollment date. Upgrades, downgrades, or cancellations can only be made at least 14 days before the renewal date without penalty.
• Gold, Silver, or Bronze Memberships are a 12-month commitment. Upgrades, downgrades, or cancellations can only be made at least 14 days before the renewal date without penalty.

How to Cancel, Upgrade, or Downgrade Memberships

To cancel your membership, send an email to Membership@TacticalShepherd.com with your full name and USCCA member number at least 14 days before your renewal date (or call our Membership Hotline at 443-877-5123). If you cancel before your renewal date, you will be responsible for paying the balance due from the request date to the renewal date. You can only upgrade or downgrade your membership during the specified renewal periods and must do so at least 14 days before the renewal date.

Tactical Shepherd Benefits for Members

Tactical Shepherd membership benefits are non-transferable and have no monetary value. These benefits are strictly for the active member, unless a special promotion or event is offered to members. Member benefits remain valid as long as Tactical Shepherd is

Tactical Shepherd Member Verification

Anyone signing up for a course using a Tactical Shepherd Membership promo code will be verified at registration and check-in on the training day. Non-members attempting to use an exclusive promo code will be required to pay the remaining balance of the full retail price before participating in the class.

Tactical Shepherd Rights

Tactical Shepherd reserves the right to revoke membership at any time for any reason it deems necessary, including but not limited to sharing member promo codes with others. Any changes or modifications to member benefits will be communicated in advance via email and updated on TacticalShepherd.com

Online Payment Security Policy

Tactical Shepherd uses Active Network, LLC to process online payments. The checkout process is secured using military-grade encryption to ensure the safety of your personal and payment information.

 

Customer Information / Privacy Policy

Tactical Shepherd does not sell customer information. Any personal or training records collected are securely stored and only accessible by authorized personnel. We may use your contact information for direct communication.

If you do not wish for your image to be captured for marketing or promotional purposes, please notify Tactical Shepherd staff prior to your training. We respect and ensure your privacy.

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Hold Harmless / Release of Liability Waiver

1. I (the participant) release from, waive and discharge all actions, claims, or demands that I, my assignees, heirs, guardians, and legal representatives now have or hereafter have for damage or losses on account of injury, including permanent disability and death or damage to property, caused or alleged to be caused in
1. whole or in part by the actions 
2. including but not limited to active or passive negligence, defects in equipment or facility either unknown or known,
3. or any other actions of Tactical Shepherd LLC, and its shareholders, directors, officers, owners, contractors, consultants, employees, or agents, as a result of my participation in any gun-related activities.
2. I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, as a result of my participation in any training / firearm-related activity on or off the premises.
3. I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, arising out of my use of the firing range, facility, equipment or participation in any drill or exercise on or off the premises.
4. Agree to comply with all Maryland State laws regarding the use and possession of firearms.
5. I agree not to intentionally, unintentionally, or maliciously defame Tactical Shepherd, employees or affiliates in person, in writing, social media, or other internet sites by authoring material that would reflect negatively on Tactical Shepherd, employees or any affiliates.

I HAVE CAREFULLY READ THE ABOVE WAIVER AND RELEASE OF LIABILITY AND FULLY UNDERSTAND THAT I GIVE UP SUBSTANTIAL RIGHTS BY SIGNING IT AND I DO SIGN IT VOLUNTARILY. I AGREE TO PARTICIPATE KNOWING THE RISKS AND CONDITIONS INVOLVED AND DO SO ENTIRELY OF MY OWN FREE WILL.